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Privacy Policy

FireAce Solutions s.r.o.

Privacy Policy 

Last Updated: March  13, 2025 

This Privacy Policy (the “Privacy Policy”) serves to inform you of our policies and procedures regarding  the collection, use and disclosure of the information we receive when you access and use the website  (the “Site”), services, software, mobile applications, content, and all other products and services (all of  the foregoing collectively, the “Services”) owned, controlled or offered, directly or indirectly, by  FireAce Solutions s.r.o. (together with its subsidiaries and affiliates, “FireAce Solutions s.r.o.”, “we,” “our” or “us”).  FireAce Solutions s.r.o. believes that the privacy of its users is paramount and strives to use Personal Information (as defined below) only in ways outlined in this Privacy Policy. The Privacy Policy is incorporated by reference into our Terms of Service, currently available at https://efficlose.com/terms-and-conditions (the “ Terms and Conditions”) and our Data Processing Terms available at  https://efficlose/data-processing-terms. Any terms used herein and not defined will have the meanings given to them in the Terms of Service as the context requires. By using the Services, you hereby warrant and represent that you have read, understand and agree to this Privacy Policy and the Terms of  Service and that you are over 18 years of age. PLEASE DO NOT USE, INSTALL OR ACCESS THE SERVICES  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY. 

1. What We Mean by Personal Information 

For purposes of this Privacy Policy, “Personal Information” means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source. 

2. Information We Collect 

Information You Provide To Us 

When you use the Services or otherwise communicate with us, we collect information that you provide  to us directly. For example, we collect information in the following circumstances: you (i) use our mobile  apps or visit the Site, (ii) register for the Services or create an account or profile or accept the creation of  an account or profile on your behalf (an “Account”), (iii) access the Services through social networking  sites or third party services, (iv) subscribe to newsletters; (v) purchase a product or service on the Site or  in our mobile apps; (vi) invite others to use or join the Services, “share” the Services on social networking  sites or perform other similar actions; (vii) request technical support; (viii) otherwise use our mobile apps  or online Services where Personal Information is required for such use and/or participation, (ix) when you  sign up for an automated email or other communication, and (x) when you contact us via the Site or when  you otherwise communicate with us. You can choose not to provide information that is requested of you  by us; however, this may limit your ability to use or access the Services. 

The information you provide to us directly may include, without limitation, the following information  that may, alone or in combination with other data, constitute Personal Information: 

  • Information you provide in connection with registering an Account, including your name,  company name, e-mail, physical address, phone number, calendar data, meeting data, derivatives  of such data, and any other information you decide to provide;
  • Information you provide in order to authenticate an Account, including your Account name,  password, and any other information you decide to provide; 
  • Information you provide in connection with completing a transaction or purchase using the  Services; 
  • Information you provide in connection with using the Services, including your name, company  name, email address, physical address, phone number, and any other information you decide to  provide; 
  • Information you provide via email, through the “Contact” section on the Site or by using the  contact details listed on various parts of the Site, including your name, company name, e-mail  address, physical address, phone number, and any other information you decide to provide; 
  • Information you provide in order to subscribe to our newsletters and updates, including your  email address, the topic for which you wish to receive updates, or any other information you  decide to provide us with. You may always unsubscribe from these emails by following the  instructions included; 
  • If you are one of our customers, suppliers or prospects, we may process limited Personal  Information in the course of our business relation with you, for example when you place an order,  request a demo or vice versa. Such Personal Information may include your name, company, title,  e-mail address, phone number, address, order details, and where applicable and relevant, credit  registrations and credit limits; 
  • Transaction and limited (non-PCI) payment data; 
  • Any other information you may want to share with us, such as Personal Information related to  recruitment / job applications. 

Moreover, if you contact us, a record of such correspondence may be kept. 

Additionally, if another user refers you to us by providing us with your e-mail address, we may send you  a message. However, we will use your e-mail address only to send such other user’s messages unless you  otherwise affirmatively provide your information to us. 

Automatically Collected Information 

Most of the data we collect in and through the Site and the Services is technical in nature and is collected  and processed automatically through so-called application programming interfaces, software  development kits, cookies and similar software-based technologies. Alone or in combination with other  data, such automatically collected data may constitute Personal Information. The data we may collect by  automated means may include, without limitation: 

  • Device data: including, but not limited to, data on device advertising IDs and similar hardware  qualifiers, and precise location data. 
  • Usage data: including, but not limited to, search terms entered and pages viewed.
  • Network and internet information: including, but not limited to, URLs, Internet Protocol  addresses, bounce rates, use of spoofing, active (TCP/IP) ports, number of sessions initiated, click  streams, location information and network/Wi-Fi access points. 
  • Information we collect on the use of the Site via cookies: please see the “How We Use Cookies  and Other Technologies” section below for more information. 

Google Analytics is an element of the Site. By using cookies, Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol address, and the type of operating system used in the devices used to access the Site. By using a browser plugin available at http://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google  Analytics. 

Our application requires access to users' Google Calendar events to enhance productivity by integrating AI-driven assistance.  

We access and display users' events within our app dashboard to provide a consolidated scheduling interface. This functionality allows users to efficiently manage their time without switching between applications.  

With user consent, our AI assistant provides contextual support based on event details. For example, it can generate meeting summaries, suggest agenda items, or recommend preparation steps based on past notes or related documents.  

We do not use Google Calendar data for advertising purposes. Event data is processed securely and stored only to improve user experience, such as enabling faster access and AI-based insights. Users retain full control over their data and can delete stored information at any time through their account settings.  

Our app adheres to Google’s data security and privacy requirements. We only request the minimum necessary permissions, and users can revoke access at any time through their Google Account settings.

Use of Google Workspace APIs
Our application does not use data obtained from Google Workspace APIs, including Google Calendar data, to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. All data accessed via Google Workspace APIs is strictly used to provide the intended functionality within the application and is not leveraged for AI/ML model training beyond user-specific features.

Information You Post on the Services 

The Services may provide voice, video and text chat, forum or bulletin board tools to users and the ability  to create an “avatar” or other customized profile and Account information. Information that you provide through the use of these tools will be available to the public generally. FireAce Solutions s.r.o. has no obligation to keep private any information that you disclose to other users or the public using these functions. You should exercise caution when deciding to disclose Personal Information through the use of these tools or functions. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public. 

How We Use Cookies and Other Technologies 

The Company may use various tracking technologies, such as cookies, web beacons, and local shared  objects, on the Site. These technologies may collect information about your device, browsing habits, and  usage of the Site, including the type of browser you use, your search preferences, and information about  advertisements that have been displayed to you or that you have clicked on. This information enables us  to continuously improve the Services. However, you have the option to disable some of these technologies  through the settings on your device or browser, although this may affect your ability to use the Site fully.  It is important to note that these technologies may include unique identifiers that can be stored on your  device or in emails sent to you by us. We are committed to protecting your privacy and will only use this  information in compliance with relevant laws and regulations. 

3. Use of Collected Information 

We use the information you provide to us for the following purposes: (i) to further our legitimate interests  in providing the Services, including without limitation to collect and remit payment for paid features, (ii)  to administer your use of the Services and any Accounts you may have with us, (iii) to personalize your  experience, (iv) to provide to you Service announcements or inform you of new releases and features, (v)  to provide you with further information and offers from us or third parties that we believe you may find  useful or interesting, such as newsletters, marketing or promotional materials, (vi) to enforce our Terms  of Service, (vii) to resolve any disputes between users of the Site or between such users and us, (viii)  comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas,  court orders or other compulsory disclosures; (ix) to further our legitimate interest in protecting our  rights, property, or safety and the rights, property and safety of the Services, our users or the public, and  (x) to contact you to obtain feedback from you regarding the Site and the Services.

In addition to the purposes described above, we use the information collected automatically to (i) to  further our legitimate interests in monitoring and analyzing the use of the Services and for the technical  administration of the Site, (ii) improve the Site and the Services, (iii) generate and derive useful data and  information concerning the interests, characteristics and website use behavior of our users, and (iv) verify  that users of the Services meet the criteria required to process their requests. We may use demographic  and geo-location, as well as information logged from your hardware or device, including data such as IP  address, device model and ID, MAC address, operating system, application usage data, device time zone,  region and language, and click ID, to ensure relevant advertising is presented within the Services. 

4. Third Parties We Share Personal Information With 

We may disclose personal information that you provide to us or that we collect automatically on the Site  and through our Services to the following categories of third parties, but only if it is necessary and in  compliance with relevant laws and regulations: 

  • Service providers, such as payment processors, web hosting and data storage providers, and those  who help us deliver and develop our Services.  
  • Public authorities, such as law enforcement, if we are legally required to do so or if it is necessary  to protect our rights or the rights of third parties. 
  • Our subsidiaries and affiliates, or a subsequent owner, co-owner or operator of our Site and/or  Services, and their advisors in connection with a corporate merger, consolidation, restructuring,  the sale of substantially all of our stock and/or assets, or in connection with bankruptcy  proceedings, or other corporate reorganization, in accordance with this Privacy Policy. 

We are committed to protecting the privacy of our users and will only disclose personal information to  third parties when it is necessary and in compliance with relevant laws and regulations. We will also  implement strict contracts and data processing agreements with third parties to ensure that they are only  using personal information for the specific purposes outlined by us, and that they are protecting the  privacy and security of the personal information they receive. 

5. Links to Other Websites 

From time to time, the Services may have links to sites outside of it. These sites may have links to offers  and promotions from third parties. We put these in so that you can find information, products, or services  that you might find helpful or interesting. We are not responsible for what is on these sites or what they  offer, and we can't promise that they will always be up and running. Just because we have links to these  other sites doesn't mean that we support or work with the people who run or promote them. The terms  and conditions of use and privacy policies for any website controlled, owned, or run by a third party tell  you how to use that website. You use these websites run by other people at your own risk. FireAce Solutions s.r.o. makes it clear that it is not responsible for anything that happens because you use or look at websites or  other content linked from the Services. You agree to not hold FireAce Solutions s.r.o. responsible for anything that  might happen if you click on a link on the Services.

6. Security 

We understand the importance of privacy and security of Personal Information to our users and have  made them a priority. FireAce Solutions s.r.o. uses a variety of industry-standard security technologies and procedures  to help protect Personal Information about you from unauthorized access, use, or disclosure and trains  FireAce Solutions s.r.o. employees on privacy and security issues. You can read more details about FireAce Solutions s.r.o. security  at https://efficlose/security. 

7. Do Not Track Signals and Similar Mechanisms 

Some web browsers transmit “do-not-track” signals to websites. Because of differences in how web  browsers incorporate and activate this feature, it is not always clear whether users intend for these  signals to be transmitted, or whether they even are aware of them. We currently do not take action in  response to these signals. 

8. Managing Your Privacy 

We keep your data on your behalf and for your benefit. You can correct or terminate and delete your  Account information by following the instructions on the Services or by email at [email protected],  which you may also access for further assistance and questions regarding the Privacy Policy or for a copy  of your Account data. If you cancel your Account or request us to delete your information, FireAce Solutions s.r.o. will  limit its access to Personal Information to perform what is requested by you and will delete information  accessible to FireAce Solutions s.r.o. within seven business days. 

For certain of its services, FireAce Solutions s.r.o. may employ Artificial Intelligence (AI) or other similar technologies,  which may include the processing of user data. FireAce Solutions s.r.o. will take reasonable means to preserve the  privacy and security of such data, but FireAce Solutions s.r.o. is not liable for any loss or harm resulting from the user's  use of AI or similar technologies. By utilizing FireAce Solutions s.r.o.' services, the user understands and accepts the  risks involved with the use of AI or similar technologies and agrees to indemnify and hold FireAce Solutions s.r.o. harmless for any claims, damages, or losses resulting from such usage. 

In addition, FireAce Solutions s.r.o. provides private cloud services to satisfy the demands of consumers or businesses  who want their customer data to be strictly isolated. Private cloud customers have greater control over  their underlying infrastructure, allowing them to customise it to their own business and regulatory needs.  Private cloud customers that want their data to be strictly segregated (for example, customers dealing  with PHI) can choose the Private Cloud option to exercise complete control over their compute and data  infrastructure, ensuring that their data is separated per their compliance requirements. 

9. Your Rights 

We take steps to help ensure that you are able to exercise your rights regarding Personal Information  about you in accordance with applicable law. If you would like to access, review, erase, withdraw your  consent, or object to, or restrict the processing of Personal Data we collect about you, you may submit a  request to [email protected] We will promptly review all such requests in accordance with applicable  laws. Depending on where you live, you may also have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning  Personal Information about you. We encourage you to first reach out to us at [email protected], so we  have an opportunity to address your concerns directly before you do so.

10. California Residents 

California Civil Code Section 1798.83 requires certain businesses that share customer Personal  Information with third parties for the third parties’ direct marketing purposes to respond to requests from  California customers asking about the businesses’ practices related to such information-sharing. We  currently do not share or disclose your Personal Information to third parties for the third parties’ direct  marketing purposes. If we change our practices in the future, we will implement an opt-out policy as  required under California laws. 

Furthermore, subject to certain exemptions, California residents have the following rights with respect to  Personal Information we may have collected about them: 

Requests to Know 

You have the right to request that we disclose: 

  • The categories of Personal Information we have collected about you; 
  • The categories of Personal Information about you we have sold or disclosed for a business  purpose; 
  • The categories of sources from which we have collected Personal Information about you; 
  • The business or commercial purposes for selling or collecting Personal Information about you; 
  • The categories of Personal Information sold or shared, if any, about you, as well as the categories  of third parties to whom the Personal Information was sold, by category of Personal Information  for each party to whom Personal Information was sold; and 
  • The specific pieces of Personal Information collected. 

You may submit a request to know using one of the methods described below in “Methods for Submitting  Consumer Requests and Our Response to Requests”. The delivery of our response may take place  electronically or by mail. We are not required to respond to requests to know more than twice in a 12- month period. 

We do not sell, and have not in the prior 12 months sold, Personal Information about California residents.  Therefore, we have not included a “Do Not Sell My Personal Info” link on our Site. If our practices change,  we will update this Privacy Policy and take any other necessary action to comply with applicable law. We  do, however, disclose Personal Information for business purposes as described in the “Third Parties We  Share Personal Information With” section above. 

Requests to Delete 

You have the right to request that we delete any Personal Information about you that we have collected.  Upon receiving a verified request to delete Personal Information, we will do so unless otherwise required  or authorized by law. You may submit a request to delete Personal Information via using one of the 

methods described below in “Methods for Submitting Consumer Requests and Our Response to Requests ”. 

Authorized Agents 

You may designate an authorized agent to make requests on your behalf. You must provide an authorized  agent written permission to submit a request on your behalf, and we may require that you verify your  identity directly with us. Alternatively, an authorized agent that has been provided power of attorney  pursuant to Probate Code sections 4000-4465 may submit a request on your behalf. 

Methods for Submitting Consumer Requests and Our Response to Requests 

You may submit a request for access and requests to delete Personal Information about you via: 

via email at [email protected] with a subject line of “Personal Information Request”. 

Upon receipt of a request, we may ask you for additional information to verify your identity. Any  additional information you provide will be used only to verify your identity and not for any other purpose. 

We will acknowledge the receipt of your request within 10 days of receipt. Subject to our ability to verify  your identity, we will respond to your request within 45 days of receipt. If we require more time (up to 90  days), we will inform you of the reason and extension period in writing. In order to protect your privacy  and the security of Personal Information about you, we verify your request by authenticating your Account  or asking for submission of identifying information, such as a driver license or other photo identification. 

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer  request's receipt. The response we provide will also explain the reasons we cannot comply with a request,  if applicable. 

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive,  repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why  we made that decision and provide you with a cost estimate before completing your request. 

The Right to Non-Discrimination 

You have the right not to be discriminated against for the exercise of your California privacy rights  described above. Unless permitted by the CCPA, we will not: 

  • Deny you goods or services; 
  • Charge you different prices or rates for goods or services, including through granting discounts  or other benefits, or imposing penalties;  
  • Provide you a different level or quality of goods or services; or 
  • Suggest that you may receive a different price or rate for goods or services or a different level or  quality of goods or services. 

11. International Transfers of Personal Information

FireAce Solutions s.r.o. is based in the United States. As a result, Personal Information that we collect in and through the Services and on the Site may be transferred to our U.S. offices. In addition, we may work with third party service providers in the U.S. and in other countries to support our business activities. Thus, Personal  Information may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the Personal Information was initially collected. In all such instances, we use, transfer, and disclose Personal Information solely for the purposes described in this  Privacy Notice and in compliance with applicable laws. 

Accountability for Onward Transfer: 

a. Transfer to Third-Party Controllers: When transferring personal information to a third party acting as a  controller, FireAce Solutions s.r.o. may enter into a contractual agreement that ensures the data may only be processed for limited and specified purposes consistent with individual consent. The contract may stipulate that the recipient will provide a level of protection consistent with FireAce Solutions s.r.o.’ policies and may notify FireAce Solutions s.r.o. if it determines it can no longer meet this obligation. Upon such determination, the third-party controller may cease processing or take other reasonable and appropriate steps to remediate. 

b. Transfer to Third-Party Agents: When transferring personal data to a third party acting as an agent,  FireAce Solutions s.r.o. may: (i) transfer such data only for limited and specified purposes; (ii) ensure the agent is obliged to provide at least a comparable level of privacy protection; (iii) take reasonable steps to ensure effective processing consistent with FireAce Solutions s.r.o.' obligations; (iv) request the agent to notify FireAce Solutions s.r.o. if it determines it cannot provide the same level of protection; (v) upon notice, take reasonable steps to stop and remediate unauthorized processing; and (vi) provide relevant privacy provisions of its contract with the agent upon request. 

Choice: 

a. Opt-Out Mechanism: FireAce Solutions s.r.o. may offer individuals the opportunity to choose (opt-out) whether their personal information is to be disclosed to a third party or used for a purpose materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individual. Mechanisms for opting out shall be made available, though they may not always be applicable. 

b. Exceptions: Choice may not be required when disclosure is made to a third party acting as an agent under the instructions of FireAce Solutions s.r.o.. However, FireAce Solutions s.r.o. shall generally enter into a contract with such agents. 

c. Opt-In for Sensitive Information: For sensitive information, FireAce Solutions s.r.o. may obtain affirmative express consent (opt-in) from individuals prior to disclosure to a third party or use for a purpose other than those originally collected or subsequently authorized. Additionally, FireAce Solutions s.r.o. may treat as sensitive any personal information received from a third party where identified and treated as such. 

12. Compliance with Data Privacy Frameworks 

FireAce Solutions s.r.o. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. FireAce Solutions s.r.o. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S.  Data Privacy Framework Principles (EU-U.S. DPF Principles) and the Swiss-U.S. Data Privacy Framework  Principles (Swiss-U.S. DPF Principles). If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more 

about the Data Privacy Framework (DPF) program, and to view our certification, please visit:  https://www.dataprivacyframework.gov/. 

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF,  FireAce Solutions s.r.o. commits to cooperate and comply respectively with the advice of the panel established by the  EU data protection authorities (DPAs), the UK Information Commissioner’s Office (ICO), and the Swiss  Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data and human resources data received in reliance on the mentioned frameworks. 

FireAce Solutions s.r.o. acknowledges that it is subject to the investigatory and enforcement powers of the Federal  Trade Commission (FTC) regarding privacy and data protection matters. 

Under certain conditions, individuals have the right to invoke binding arbitration. FireAce Solutions s.r.o. is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to FireAce Solutions s.r.o. and following the procedures and subject to conditions set forth in Annex I of Principles. 

13. Data Retention 

We will delete your Personal Information when it is no longer needed for the purposes for which it was  collected, or when you request us to do so. Please note that we may be required by law or other legal  obligations to retain some of your Personal Information, even after your request for deletion. However,  once those requirements are no longer in place, we will promptly delete your Personal Information in  accordance with your request. We are committed to protecting your privacy and ensuring that your  personal information is treated with the utmost care and respect. 

14. Changes to the Privacy Policy  

Our security and Privacy Policy are periodically reviewed and enhanced as necessary. This Privacy Policy  might change as we update and expand the Services. You can tell when this Privacy Policy was last updated  by reviewing the Last Updated legend on top of this page. We will endeavor to notify you of these changes by email, but will not be liable for any failure to do so. We also encourage you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of our policies, you may inquire regarding the same via email at [email protected]. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change. 

15. Contacting Us 

If you have any concerns or questions about this Privacy Policy, please contact us at  [email protected].